"We solved these challenges by developing Policy Engine (PE): a platform that enables standardization of SOP authoring, navigation, and execution to improve efficiency, increase egalitarian application of policies, and enable automation."
Launch customer
service automations
Reduce drastically your customer service cost while providing the best experience for your customers.
Product 🧑💻
Teker is the all-in-one automation platform.
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Full automations
Design your customer service workflows in Teker and let it take care of answering your customers
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Hybrid automations
Let Teker automate the manual and fastidious tasks so that your agents focus on what matters
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In-app self serve
Provide a fully in-app experience with instant responses to your customers
Integrations 🪢
Teker integrates with all your favorite tools.
Impact 📈
Reach impressive results for your customer support with Teker.
Cost reduction
CSAT improvement
Inspiration 📚
Read about the companies that succeeded in automating their customer support.
Read More
"After identifying the issues with our existing self-serve tools, we realized we needed a new, easier way to iterate on the platform to power our in-app help experience."
Read More
"These decision graphs are built to simplify the checks that the agent does in order to arrive at a resolution. The agents can then focus on spending quality time with the customers and provide an accurate resolution and a great support experience."
The Team 🪄
Meet the amazing Teker team.
Nabil Toumi
Ex-Uber. Centrale Paris.
Hamza Bennis
Ex-Kearney. Centrale Paris.
Saad Bencherif
Ex-BCG. Centrale Paris.
Abdellah Lamrani
Ex-Scibids. Centrale Paris.